> For the complete documentation index, see [llms.txt](https://guides.ohie.org/duc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.ohie.org/duc/hiv-treatment-continuity-technology-intervention-framework-tif/outside-the-visit/pre-appointment-support-interventions/qi-pm-pre-appointment-support.md).

# QI-PM Pre Appointment Support

### Intervention Description  

A mobile and web based tool that tracks site-level QI projects overtime. 

Presenter: Ashley Sorgi, EGPAF Central

[DUC Meeting Recording](https://archive.org/details/2021.05.11-duc-community-meeting-recording)

**Intervention Details**

|                                                                                                           |                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| --------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <img src="/files/ZnQzrtFUZBTR1t9FjJV5" alt="" data-size="line">Data Elements                              |                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| <img src="/files/QxebJwCqcBiRpZ37yN1M" alt="" data-size="line">Evidence                                   | <p>Evidences are graphically presented in presentation. Weekly generation of missed appointments and defaulters for tracing improved by 20% from Nov-2019 to Apr 2020. </p><p>Percentage of defaulted and lost to follow up clients returned to care increased by 23% from Jun 2020 to Jan 2021.</p>                                                                                                                                                     |
| <img src="/files/RrTZsAks3vukmm5dKSYl" alt="" data-size="line">Technology Requirements / Interoperability | <p>QI-PM application is both a mobile and web-based tool that enables EGPAF staff to track site-level QI projects overtime. </p><p>Global dashboard is available to all staff through Power BI</p>                                                                                                                                                                                                                                                       |
| <img src="/files/KU9EhZrpfw5twoqOs3Og" alt="" data-size="line">Calculations / Algorithms                  |                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| <img src="/files/SbcBa0OpnFf4xQTFDVhs" alt="" data-size="line">Factors to Scale                           | <p>The over-arching principle of QI interventions should be data-driven, which is a key strength of the approach but is also a major challenge. </p><p>On-going challenges: </p><p>•Scaling up solutions across countries (not reinventing the wheel) </p><p>•Keeping teams engaged in these processes over time. </p><p>•Reporting M\&E data for donor prioritized over QI data </p><p>•Allocating resources for investment in app at country level</p> |
| <img src="/files/LlIOE3Kb7FWAuwFgE8QV" alt="" data-size="line">Implementation Considerations              |                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| <img src="/files/jamtpgsEuuE7Fhh3MXm6" alt="" data-size="line">Governance Considerations                  |                                                                                                                                                                                                                                                                                                                                                                                                                                                          |