QI-PM Pre Appointment Support

MSH, Multiple (May 2021)

Intervention Description

A mobile and web based tool that tracks site-level QI projects overtime.

Presenter: Ashley Sorgi, EGPAF Central

DUC Meeting Recording

Intervention Details

Data Elements

Evidence

Evidences are graphically presented in presentation. Weekly generation of missed appointments and defaulters for tracing improved by 20% from Nov-2019 to Apr 2020.

Percentage of defaulted and lost to follow up clients returned to care increased by 23% from Jun 2020 to Jan 2021.

Technology Requirements / Interoperability

QI-PM application is both a mobile and web-based tool that enables EGPAF staff to track site-level QI projects overtime.

Global dashboard is available to all staff through Power BI

Calculations / Algorithms

Factors to Scale

The over-arching principle of QI interventions should be data-driven, which is a key strength of the approach but is also a major challenge.

On-going challenges:

•Scaling up solutions across countries (not reinventing the wheel)

•Keeping teams engaged in these processes over time.

•Reporting M&E data for donor prioritized over QI data

•Allocating resources for investment in app at country level

Implementation Considerations

Governance Considerations

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