> For the complete documentation index, see [llms.txt](https://guides.ohie.org/duc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.ohie.org/duc/hiv-treatment-continuity-technology-intervention-framework-tif/outside-the-visit/pre-appointment-support-interventions/pre-appointment-reminders-nigeria.md).

# Pre-Appointment Reminders (Nigeria)

### Countries: <img src="/files/WSfjvu655ZvQSx6KbFHo" alt="" data-size="line"> Nigeria

### Intervention Description &#x20;

SMS reminders (clinical visits, drug refills, viral load investigation) based upon care management appointment lists. &#x20;

Presenter: Alexander Alozie, DataFI

[DUC Meeting Recording](https://archive.org/details/2021-02-09-duc-community-meeting-recording)

**Intervention Details**&#x20;

|                                                                                                           |                                                                                                                                                                                                                                                                                         |
| --------------------------------------------------------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <img src="/files/ZnQzrtFUZBTR1t9FjJV5" alt="" data-size="line">Data Elements                              | <p>Patient demographics </p><p>Contact details </p><p>Client registration </p><p>Appointment scheduling </p><p>SMS reminder functions</p>                                                                                                                                               |
| <img src="/files/QxebJwCqcBiRpZ37yN1M" alt="" data-size="line">Evidence                                   |                                                                                                                                                                                                                                                                                         |
| <img src="/files/RrTZsAks3vukmm5dKSYl" alt="" data-size="line">Technology Requirements / Interoperability | <p>SMS reminders (clinical visits, drug refills, viral load investigation) </p><p>Care management (appointment and defaulters list) </p><p>LAMISLite mobile application </p><p>SMS reminder system use SMS Gateway implemented on LAMIS central server.</p>                             |
| <img src="/files/KU9EhZrpfw5twoqOs3Og" alt="" data-size="line">Calculations / Algorithms                  |                                                                                                                                                                                                                                                                                         |
| <img src="/files/SbcBa0OpnFf4xQTFDVhs" alt="" data-size="line">Factors to Scale                           |                                                                                                                                                                                                                                                                                         |
| <img src="/files/LlIOE3Kb7FWAuwFgE8QV" alt="" data-size="line">Implementation Considerations              | SMS reminders are sent in client preferred language                                                                                                                                                                                                                                     |
| <img src="/files/jamtpgsEuuE7Fhh3MXm6" alt="" data-size="line">Governance Considerations                  | <p>Clients must subscribe to SMS reminder by signing a consent form. The messages sent to client does not reveal any health status for confidentiality reasons. </p><p>Client can send a specially formatted message to a short code to receive information on his/her appointment.</p> |