Pre-Appointment Reminders (Nigeria)

DataFI, Nigeria (February 2021)

Countries: Nigeria

Intervention Description

SMS reminders (clinical visits, drug refills, viral load investigation) based upon care management appointment lists.

Presenter: Alexander Alozie, DataFI

DUC Meeting Recording

Intervention Details

Data Elements	Patient demographics Contact details Client registration Appointment scheduling SMS reminder functions
Evidence
Technology Requirements / Interoperability	SMS reminders (clinical visits, drug refills, viral load investigation) Care management (appointment and defaulters list) LAMISLite mobile application SMS reminder system use SMS Gateway implemented on LAMIS central server.
Calculations / Algorithms
Factors to Scale
Implementation Considerations	SMS reminders are sent in client preferred language
Governance Considerations	Clients must subscribe to SMS reminder by signing a consent form. The messages sent to client does not reveal any health status for confidentiality reasons. Client can send a specially formatted message to a short code to receive information on his/her appointment.