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Data Use Community
  • HIV Treatment Continuity Technology Intervention Framework (TIF)
    • Outside the Visit
      • Pre Appointment Support Interventions
        • QI-PM Pre Appointment Support
        • Pre-Appointment Reminders (Nigeria)
        • Pre-Appointment Support (South Sudan)
      • Population-Based Scheduling Interventions
        • CMIS Pre Appointment Support & Population Based Scheduling (Eswatini)
      • Congestion Redistribution
        • Lighthouse Trust's Community-based ART Retention and Suppression (CARES) App in Malawi
        • Differentiated Service Delivery Models Support in UgandaEMR
      • Pooling Patient Data
        • Unique Identity (Botswana)
        • Data Analysis and Visualizations (Tanzania)
      • Anticipatory Guidance
    • During the Visit
      • Proactive Adherence Counselling Interventions
        • Missed Appointments Lists (Haiti)
        • AI Predictive Adherence Counseling (South Africa)
        • Machine Learning to Predict Interruption in Treatment (Mozambique)
        • Predictive model for Interruption in Treatment in Patient Treatment Response Dashboard (Nigeria)
      • Reactive Adherence Counseling Interventions
        • Reactive Adherence Counseling (Haiti)
        • Adherence Dashboard (Kenya)
      • Visit Management Interventions
        • EMR Visit Management (Uganda)
    • Missed Appointment Interventions
      • Missed Appointment Reminder
        • Two-way Texting Patient reminders and tracking (Zimbabwe)
        • Patient Reminders and Tracking (Kenya)
        • EMR-ART Missed Appointment Reminder (Ethiopia)
        • Person-Centered Public Health for HIV Treatment (PCPH)
        • Missed Appointment Management (Western Kenya)
        • Rwanda Biomedical Center EMR (RBC EMR)
      • Intensive Outreach Intervention
        • Missed Appointments and Intensive Outreach (Kenya)
        • Patient Tracing (Ethiopia)
        • Identification of Missed Appointments (Malawi)
        • Missed Appointments and Intensive Outreach (Nigeria)
      • Targeted Adherence Support Interventions
        • Enhancing HIV Treatment Continuity: Innovations and Data Use in Kenya's Health Information Systems
  • Patient Identity Management Toolkit
    • Modules
      • Key Considerations in Matching
        • Background
        • Phase 1 - Planning and Analysis
        • Phase 2 - Implementation
        • Phase 3 - Review and Refine
        • Frequently Asked Questions (FAQ)
      • Matching with Biometrics
        • Overview
        • Role in Identity Management
        • Choosing Biometric Characteristics and Modalities
          • Reviewing Studies and Comparisons
          • Reviewing Standards and Guidelines
          • Additional Topics to Consider
        • Trends and Developments
          • Current Trends
          • Future Developments
        • Closing
        • References
        • Glossary
    • Learn from Others
      • Map of Country Implementations
      • Reaching Health Standards and Creating Client Registry in Haiti (2021)
      • Introduction to Biometrics for Patient Identity, Presented by Simprints (2022)
      • Utilizing Biometrics for Unique Patient Identification (UPID) in Côte d’Ivoire (2022)
      • Establishing a Unique Patient Identification (UPI) Framework in Kenya (2023)
      • Malawi Master Patient Index (2023)
      • Piloting a Patient Identity Management System (PIMS) in Haiti (2023)
      • Leveraging Biometrics to Scale a Patient Identity Management System (PIMS) in Nigeria (2023)
      • Leveraging Adaptive Machine Learning Algorithms for Patient Identification in Zimbabwe (2023)
      • OpenHIE23 Meeting in Malawi. Patient Identity Management Collaborative Hackathon. (2023)
      • Strengthening Patient Identity Management (PIM) by Integrating a Client Registry in Rwanda (2023)
      • Patient Identity Management Initiatives in Ethiopia (2023)
      • Patient Identity Management Initiatives in Botswana (2024)
    • References
  • How to Provide Feedback and Input on the TIF and Toolkit
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On this page
  • Examples of Intervention Types:
  • Missed Appointment Reminder Examples
  • Intensive Outreach Examples
  • Targeted Adherence Support Examples
  1. HIV Treatment Continuity Technology Intervention Framework (TIF)

Missed Appointment Interventions

These interventions that support identification of a missed appointment and moving the patient back into treatment.

PreviousEMR Visit Management (Uganda)NextMissed Appointment Reminder

Last updated 8 months ago

Examples of Intervention Types:

Examples

  • Health facility produces a list of clients who missed appointment in a ad-hoc/unplanned manner and data are often of poor quality.

  • Health facility regularly produces a list of clients who missed appointments, but data are not trusted.

  • Health facility produces a list of clients who missed appointments that facility staff and/or community health workers can use to successfully track and locate those clients.

  • Health facility uses digital tools with automated flagging of clients who missed appointments and clients at risk of falling off medication

Examples

  • Health facility reactively (ad-hoc) uses the missed appointment list to follow-up with clients who missed appointments.

  • Facility rarely documents contact attempt (s) [e.g. document phone call.Health facility has some procedures for and regularly produces lists of clients requiring follow-up due to missed appointments; Facility documents contact attempt details.

t Examples

  • Health facility has standardized procedures in place to generate client follow-up list and document follow-up attempt (s).

  • Health facility uses integrated datasets (e.g. appointment, ART pick-up, survey data) to identify possible reasons for low continuity of treatment

Missed Appointment Reminder
Intensive Outreach
Targeted Adherence Suppor