> For the complete documentation index, see [llms.txt](https://guides.ohie.org/duc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.ohie.org/duc/hiv-treatment-continuity-technology-intervention-framework-tif/missed-appointment-interventions.md).

# Missed Appointment Interventions

## ![](/files/6xciIxLPSuJbyc7vCu4k) Examples of Intervention Types:

### [**Missed Appointment Reminder**](/duc/hiv-treatment-continuity-technology-intervention-framework-tif/missed-appointment-interventions/missed-appointment-reminder.md) **Examples**

* Health facility produces a list of clients who missed appointment in a ad-hoc/unplanned manner and data are often of poor quality.
* Health facility regularly produces a list of clients who missed appointments, but data are not trusted.
* Health facility produces a list of clients who missed appointments that facility staff and/or community health workers can use to successfully track and locate those clients.
* Health facility uses digital tools with automated flagging of clients who missed appointments and clients at risk of falling off medication

### [**Intensive Outreach**](/duc/hiv-treatment-continuity-technology-intervention-framework-tif/missed-appointment-interventions/intensive-outreach-intervention.md) **Examples** 

* Health facility reactively (ad-hoc) uses the missed appointment list to follow-up with clients who missed appointments. 
* Facility rarely documents contact attempt (s) \[e.g. document phone call.Health facility has some procedures for and regularly produces lists of clients requiring follow-up due to missed appointments; Facility documents contact attempt details.

### [**Targeted Adherence Suppor**](/duc/hiv-treatment-continuity-technology-intervention-framework-tif/missed-appointment-interventions/targeted-adherence-support-interventions.md)**t Examples**

* Health facility has standardized procedures in place to generate client follow-up list and document follow-up attempt (s).
* Health facility uses integrated datasets (e.g. appointment, ART pick-up, survey data) to identify possible reasons for low continuity of treatment