Establish Training Programs
Component Level Project and Exchange Level Project
We recommend identifying training needs and establishing a training plan. When considering training needs, look at data creation and use activities as well as systems support. Consider the following:
Training system users on the business processes and systems features required to enter, and update information
Training of the system support staff/help desk personnel in key operational aspects of the systems and data exchanges being implemented
Training on installation / upgrade / backup processes
Training on any data privacy / data security policies and procedures applicable to data capture, storage, use and transfer
Last updated
