> For the complete documentation index, see [llms.txt](https://guides.ohie.org/getting-started/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.ohie.org/getting-started/pathway-1-component-and-data-exchange/phase-2-requirements-and-design/establish-training-programs.md).

# Establish Training Programs

## <img src="/files/-MeQA2onGzfkeAUkfsrw" alt="" data-size="line"> **Establish Training Programs**                      &#x20;

We recommend identifying training needs and establishing a training plan.  When considering training needs, look at data creation and use activities as well as systems support.  Consider the following:   &#x20;

* Training system users on the business processes and systems features required to enter, and update information
* Training of the system support staff/help desk personnel in key operational aspects of the systems and data exchanges being implemented
* Training on installation / upgrade / backup processes&#x20;
* Training on any data privacy / data security policies and procedures applicable to data capture, storage, use and transfer                                                                                                                                                   &#x20;