> For the complete documentation index, see [llms.txt](https://guides.ohie.org/duc/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.ohie.org/duc/hiv-treatment-continuity-technology-intervention-framework-tif/missed-appointment-interventions/intensive-outreach-intervention/identification-of-missed-appointments-malawi.md).

# Identification of Missed Appointments (Malawi)

PIH (Partners in Health Malawi),  Malawi (February 2021)

### **Countries:** <img src="https://1575514074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFR98nnu9SeX7sIKAFohT%2Fuploads%2FoajZ9aiRWLKrJF6Z1Gxl%2Fmalawi.png?alt=media&amp;token=74a92c9c-a172-4056-b114-68260004efad" alt="" data-size="line">Malawi

### **Intervention Description**

Identifying patients who missed appointments using Tracking Retention and Client Enrollment (TRACE) process, and a mobile app to conduct outreach to bring the patients back to care.&#x20;

Presenter: Limbani Thengo, Partners in Health

[DUC Meeting Recording](https://archive.org/details/2021-02-09-duc-community-meeting-recording)

**Intervention Details**

|                                                                                                                                                                                                                                                                                                          |                                                                                                                                                                                                                                                                                                   |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <img src="https://1575514074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFR98nnu9SeX7sIKAFohT%2Fuploads%2F5Oz9uJYT7erFbszzGiiN%2Fpuzzle.svg?alt=media&amp;token=895bceaa-259c-49d6-8787-474902862892" alt="" data-size="line">Data Elements                                      | <p>Missed appointment </p><p>Appointment date </p><p>Patient demographic details (age, sex)</p>                                                                                                                                                                                                   |
| <img src="https://1575514074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFR98nnu9SeX7sIKAFohT%2Fuploads%2Fkix73mziqADVyH90FIt7%2Fsearch-stock.svg?alt=media&amp;token=94c49098-bb40-4853-97b6-ae7d35f04787" alt="" data-size="line">Evidence                                     |                                                                                                                                                                                                                                                                                                   |
| <img src="https://1575514074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFR98nnu9SeX7sIKAFohT%2Fuploads%2FzDGHe8ey7Uy5PglLQQPc%2Fcomputer%20(2).svg?alt=media&amp;token=7ef0bb3d-2320-4c4c-96d2-7f8338f66848" alt="" data-size="line">Technology Requirements / Interoperability |                                                                                                                                                                                                                                                                                                   |
| <img src="https://1575514074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFR98nnu9SeX7sIKAFohT%2Fuploads%2FtGco1SNvkNmrPdeKHizQ%2Fcalculator.svg?alt=media&amp;token=4d93ec8f-cad2-41ce-b775-ad4e81754268" alt="" data-size="line">Calculations / Algorithms                      |                                                                                                                                                                                                                                                                                                   |
| <img src="https://1575514074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFR98nnu9SeX7sIKAFohT%2Fuploads%2FtwIfXWcwhbsJ6dmqWWsP%2Fchart-growth.svg?alt=media&amp;token=43921c53-cc29-4985-8411-2aa9ac47053a" alt="" data-size="line">Factors to Scale                             |                                                                                                                                                                                                                                                                                                   |
| <img src="https://1575514074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFR98nnu9SeX7sIKAFohT%2Fuploads%2FSMTZCMIB4GROm12Ig28I%2Fimages.jpg?alt=media&amp;token=0554ec08-680b-445c-9507-7ada2c5fa7a2" alt="" data-size="line">Implementation Considerations                      | <p>Two week and six weeks TRACE reports are generated for missed appointments. </p><p>In two weeks report, CHWs alert HIV and NCD clients on missed appointment<strong>.</strong></p><p> In six week report, IC3 (Integrated chronic care clinic) TRACE team follows the HIV and NCD clients.</p> |
| <img src="https://1575514074-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFR98nnu9SeX7sIKAFohT%2Fuploads%2FIf0zgoJ7pi9owV4656SX%2Fgavel.svg?alt=media&amp;token=dfbcae0c-9825-40ae-9d5b-7f7f6f3bb0ea" alt="" data-size="line">Governance Considerations                           | Consent to communicate by phone may be neede&#x64;**.**                                                                                                                                                                                                                                           |