Missed Appointments and Intensive Outreach (Nigeria)
Jhpiego, Nigeria (February 2021)
Last updated
Jhpiego, Nigeria (February 2021)
Last updated
Custom notifications for appointments, medication pick up, and lab reminders.
Presenter: Gibril Gomez, Jhpiego
Intervention Details
Data Elements
Missed appointment
Scheduled appointments
Patient demographic details
Patient biometric service
Contact details to send SMS
Evidence
Graphical representation of “Program implementation results” were presented in the presentation. Figures were provided for 12 month treatment status : patients who started treatment between Jan-Dec 2019 (active, LTFU and transferred)
Technology Requirements / Interoperability
An adaptation of OpenMRS software.
Lab information management system.
NMRS community pharmacy dataflow.
Calculations / Algorithms
Factors to Scale
Implementation Considerations
Patient phone numbers are linked to appointment reminders and this reminders are coded messages to avoid stigma.
Governance Considerations
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