# Missed Appointments and Intensive Outreach (Nigeria)

### **Countries:** <img src="/files/WSfjvu655ZvQSx6KbFHo" alt="" data-size="line">Nigeria

### **Intervention Description**

Custom notifications for appointments, medication pick up, and lab reminders.

Presenter: Gibril Gomez, Jhpiego

[DUC Meeting Recording](https://archive.org/details/2021-02-09-duc-community-meeting-recording)

**Intervention Details**

|                                                                                                           |                                                                                                                                                                                                                                            |
| --------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| <img src="/files/ZnQzrtFUZBTR1t9FjJV5" alt="" data-size="line">Data Elements                              | <p>Missed appointment </p><p>Scheduled appointments </p><p>Patient demographic details </p><p>Patient biometric service </p><p>Contact details to send SMS</p>                                                                             |
| <img src="/files/QxebJwCqcBiRpZ37yN1M" alt="" data-size="line">Evidence                                   | Graphical representation of “Program implementation results” were presented in the presentation. Figures were provided for 12 month treatment status : patients who started treatment  between Jan-Dec 2019 (active, LTFU and transferred) |
| <img src="/files/RrTZsAks3vukmm5dKSYl" alt="" data-size="line">Technology Requirements / Interoperability | <p>An adaptation of OpenMRS software. </p><p>Lab information management system<strong>.</strong> </p><p>NMRS community pharmacy dataflow.</p>                                                                                              |
| <img src="/files/KU9EhZrpfw5twoqOs3Og" alt="" data-size="line">Calculations / Algorithms                  |                                                                                                                                                                                                                                            |
| <img src="/files/SbcBa0OpnFf4xQTFDVhs" alt="" data-size="line">Factors to Scale                           |                                                                                                                                                                                                                                            |
| <img src="/files/LlIOE3Kb7FWAuwFgE8QV" alt="" data-size="line">Implementation Considerations              | Patient phone numbers are linked to appointment reminders  and this reminders are coded messages to avoid stigma.                                                                                                                          |
| <img src="/files/jamtpgsEuuE7Fhh3MXm6" alt="" data-size="line">Governance Considerations                  |                                                                                                                                                                                                                                            |


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